When a technician wants to assist you via www.logmein123.com, they might instruct you to run the logmein123 download. This is usually a small EXE or DMG file that grants one-time remote control access. Here’s how:
- Go to logmein123.com if directed by your support rep.
- Enter the 6- or 7-digit code they provide.
- Download and run the support app that appears. Approve any security prompts.
- Once connected, the technician can see your screen and fix issues quickly.
After the session, the rep can’t reconnect unless you run the app or code again. For further details, check Remote Support Setup or see our Forum.